Privacy policy

Clarus, located at Rooigem 1, 8310 Assebroek, Belgium, is responsible for the processing of personal data as shown in this privacy statement.

Contact Details:

Rooigem 1, 8310 Assebroek, Belgium


Bart Duron is the Data Protection Officer of Clarus. They can be reached via

Personal data that we process

Clarus processes your personal data because you use our services and / or because you provide these to us yourself. Below you will find an overview of the personal data that we process:

  • First and last name
  • E-mail address
  • List of customer contact details
  • Company name

Special and / or sensitive personal data that we process

Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, to prevent information about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without that permission, please contact us at and we will remove this information.

For what purpose and on what basis we process personal data

Clarus processes your personal data for the following purposes:

  • Handling your payment
  • Being able to call or e-mail you if this is necessary to be able to perform our services
  • Inform you about changes to our services and products
  • Offer you the possibility to create an account
  • Deliver goods and services to you
  • Analyze your behavior on the website in order to improve the website and to adjust the range of products and services to your preferences
  • If we are legally obliged to do so, such as data that we need for our tax return

Automated decision making

Clarus does not make decisions on the basis of automated processing about matters that can have (significant) consequences for people. These are decisions that are made by computer programs or systems, without a human being (such as a Clarus employee) among them.

How long we keep personal data

Clarus does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data are collected. We use the following retention periods for the following (categories) of personal data:

Type Retention period Reason
First and Last Name 2 year To contact after the request of the customer
E-mail address 2 year To contact after the request of the customer

Sharing of personal data with third parties

Clarus only provides to third parties and only if this is necessary for the implementation of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use

Clarus uses only technical, functional and analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferences. We can also use this to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously saved via the settings of your browser.

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by Clarus and you have the right to data transferability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to

Clarus would also like to point out that you have the option to file a complaint with the national regulator: Commissie voor de bescherming van de persoonlijke levenssfeer. You can do this via the following link:

How we protect personal data

Clarus takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data is not properly protected or there are indications of abuse, please contact our customer service or via